IMAGE BRAND NASHVILLE, LLC
PRIVACY POLICY
Effective Date: January 16, 2026
Last Updated: June 23, 2026
This Privacy Policy explains how Image Brand Nashville, LLC, a Tennessee limited liability company (“Image Brand,” “we,” “us,” or “our”), collects, uses, stores, shares, and protects information when you visit our website, contact us, request a quote, purchase services, submit campaign materials, communicate with us, or otherwise interact with our business.
By using our website, submitting information, requesting services, approving a proposal, making a payment, or communicating with Image Brand, you acknowledge that you have read and understand this Privacy Policy.

1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through:
Our website
Contact forms
Quote request forms
Email communications
Phone calls and text messages
Online checkout or payment links
Invoices and proposals
Campaign intake forms
Creative asset submissions
Social media communications
Advertising and analytics tools
Client communications before, during, and after a campaign
Any other interaction with Image Brand
This Privacy Policy does not apply to websites, platforms, payment processors, social media platforms, or third-party services that we do not own or control.
2. Information We Collect
Image Brand may collect the following types of information.
A. Contact Information
We may collect information such as:
Name
Business name
Job title
Email address
Phone number
Mailing address
Billing address
Company or organization information
B. Campaign and Service Information
We may collect information related to your advertising campaign or service request, including:
Campaign dates
Event information
Preferred routes or locations
Target areas
Creative assets
Logos
Images
Videos
Audio files
QR codes
Promotional messaging
Campaign goals
Client notes and instructions
Proof-of-performance needs
Social media content requests
Promotional item distribution details
C. Payment and Billing Information
We may collect billing-related information, including:
Invoice details
Payment status
Billing contact information
Transaction records
Payment method type
Purchase history
Amounts paid
Amounts owed
We do not intentionally store full credit card numbers, full bank account numbers, or complete payment credentials. Payments are processed through third-party payment processors, such as Stripe or other approved providers, which handle payment information according to their own privacy and security policies.
D. Website and Device Information
When you visit our website, we may collect certain technical and usage information, including:
IP address
Browser type
Device type
Operating system
Pages visited
Time spent on pages
Referral source
Approximate location
Website interactions
Form activity
Cookies and similar tracking technologies
Analytics data
E. Communications
We may collect and retain communications you send to us, including:
Emails
Text messages
Contact form submissions
Phone call notes
Proposal approvals
Invoice approvals
Campaign instructions
Customer service messages
Social media messages
F. Campaign Documentation
During a campaign, we may collect or generate documentation such as:
Photos
Videos
GPS route data
GPS maps
Location information
Time stamps
Proof-of-performance reports
Campaign notes
Driver or operator updates
This information may be used to document campaign performance, communicate with clients, support reporting, and improve our services.
3. How We Use Information
Image Brand may use collected information to:
Respond to inquiries
Prepare quotes and proposals
Schedule campaigns
Provide mobile LED billboard advertising services
Process payments
Send invoices and receipts
Manage client accounts
Load and test creative assets
Plan routes and campaign logistics
Coordinate campaign timing and locations
Provide proof-of-performance documentation
Capture optional social media content
Communicate before, during, and after campaigns
Provide customer support
Improve our website and services
Maintain business records
Prevent fraud or misuse
Enforce our agreements and terms
Comply with legal obligations
Protect our rights, property, equipment, personnel, and business operations
We may also use information to send relevant business communications, marketing updates, service information, or promotional messages. You may opt out of marketing communications as described below.
4. Cookies, Analytics, and Tracking Technologies
Our website may use cookies, pixels, analytics tools, tags, and similar technologies to help us understand website activity, improve performance, measure marketing effectiveness, and provide a better user experience.
These tools may collect information such as pages visited, device type, browser type, referral source, general location, and interactions with our website.
We may use third-party tools such as website hosting platforms, analytics providers, advertising platforms, CRM tools, or similar services. These third parties may collect information according to their own privacy policies.
You can usually control cookies through your browser settings. Disabling cookies may affect certain website features or functionality.
5. Advertising and Remarketing
We may use advertising or remarketing tools to reach people who have visited our website or interacted with our business.
These tools may use cookies, pixels, or similar technologies to show relevant ads on third-party platforms. We do not control how third-party advertising platforms collect or use information, and their practices are governed by their own privacy policies.
You may be able to control advertising preferences through your browser settings, device settings, or the settings provided by advertising platforms.
6. Payment Processing
Payments may be processed through third-party payment processors, including Stripe or other approved providers.
Image Brand does not intentionally store full credit card numbers, full debit card numbers, full bank account numbers, or complete payment credentials. Third-party payment processors collect and process payment information according to their own privacy policies, security practices, and terms.
We may receive limited payment-related information, such as payment confirmation, transaction amount, payment status, payment method type, billing contact, and transaction history.
7. How We Share Information
Image Brand does not sell personal information in exchange for money.
We may share information when reasonably necessary to operate our business, provide services, complete transactions, protect our rights, or comply with law.
Information may be shared with:
Payment processors
Website hosting providers
Email and communication providers
Scheduling tools
CRM or client management systems
Accounting and invoicing tools
Analytics providers
Advertising platforms
Contractors, drivers, staff, or vendors assisting with campaigns
Creative, video, production, or social media service providers
Professional advisors, including attorneys, accountants, and insurance providers
Government authorities, law enforcement, courts, or regulators when required or appropriate
Other parties when necessary to protect Image Brand’s rights, property, safety, or business operations
We require service providers to use information only as needed to perform services for us, when commercially reasonable.
8. Business Transfers
If Image Brand is involved in a merger, acquisition, sale, financing, reorganization, transfer of assets, or similar business transaction, information may be transferred or disclosed as part of that transaction.
9. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, email system, payment system, data transmission, or storage method is completely secure. We cannot guarantee absolute security.
You are responsible for ensuring that any information, files, passwords, approvals, or campaign materials you send to us are transmitted in a secure and appropriate manner.
10. Data Retention
We may retain information for as long as reasonably necessary to:
Provide services
Complete transactions
Maintain business records
Comply with tax, accounting, legal, and regulatory obligations
Resolve disputes
Enforce agreements
Prevent fraud
Support insurance, audit, or compliance needs
Maintain campaign documentation
Improve our services
Retention periods may vary based on the type of information, business needs, legal requirements, and operational considerations.
11. Client Content and Campaign Materials
If you submit creative assets, logos, videos, audio, music, images, QR codes, promotional claims, or other campaign materials, we may use those materials to provide the services you requested.
Campaign materials may also appear in proof-of-performance photos, videos, social media content, portfolio materials, internal records, or marketing materials, subject to the applicable agreement between Image Brand and Client.
If a campaign is confidential, embargoed, or subject to usage restrictions, those restrictions must be communicated to Image Brand in writing before the campaign begins.
12. Photos, Video, GPS Data, and Proof of Performance
During campaigns, Image Brand may collect photos, videos, GPS route data, location information, timestamps, and related documentation.
We use this information to:
Document campaign execution
Provide proof-of-performance
Communicate with clients
Support client reporting
Improve campaign planning
Promote Image Brand’s services, when permitted
Maintain business records
GPS data and location information are used for campaign documentation and operational purposes. GPS data may be approximate and may depend on third-party technology, device signal, connectivity, and operational conditions.
13. Promotional Items and Sampling Campaigns
If your campaign involves promotional item distribution, samples, giveaways, coupons, or similar activations, we may collect and use information needed to coordinate those services.
This may include product details, safety information, staffing details, location information, distribution instructions, quantity information, event rules, and related campaign documentation.
Client is responsible for ensuring that promotional items, samples, claims, and distribution methods comply with applicable laws and requirements.
14. Children’s Privacy
Our website and services are intended for businesses, organizations, agencies, and adults. We do not knowingly collect personal information from children under 13.
If we become aware that we have collected personal information from a child under 13 without appropriate consent, we will take reasonable steps to delete that information.
15. Sensitive Information
Please do not submit sensitive personal information unless specifically requested and necessary for the service.
Sensitive information may include Social Security numbers, government identification numbers, health information, precise personal location information unrelated to a campaign, financial account credentials, or other highly sensitive information.
If you submit sensitive information unnecessarily, we may delete it or decline to process it.
16. Email and Marketing Communications
We may send emails or other communications related to inquiries, quotes, campaigns, invoices, service updates, and business operations.
We may also send marketing or promotional communications. You may opt out of marketing communications at any time by following unsubscribe instructions when available or by contacting us directly.
Even if you opt out of marketing communications, we may still send transactional or service-related communications, including messages related to quotes, invoices, payments, booked campaigns, legal notices, or customer service.
17. Text Messages and Phone Communications
If you provide your phone number, you consent to receive calls or text messages related to your inquiry, quote, campaign, payment, service, or business relationship with Image Brand.
Message and data rates may apply. You may request that we stop sending non-essential text messages, but we may still contact you when necessary for active services, billing, legal, or operational reasons.
18. Your Privacy Choices
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These may include the right to:
Request access to personal information we maintain about you
Request correction of inaccurate personal information
Request deletion of certain personal information
Request a copy of certain personal information
Opt out of certain marketing communications
Opt out of certain targeted advertising or data-sharing activities, where applicable
Limit certain uses of sensitive personal information, where applicable
These rights may be limited by law, business needs, legal obligations, contractual requirements, fraud prevention, accounting requirements, dispute resolution, or other permitted reasons.
To submit a privacy request, contact us using the information listed below.
19. Tennessee Privacy Rights
Tennessee law may provide certain privacy rights to Tennessee consumers, subject to legal thresholds, exemptions, and limitations.
Where applicable, Tennessee consumers may have rights to access, correct, delete, obtain a copy of personal information, and opt out of certain processing activities such as targeted advertising, sale of personal information, or certain profiling.
Image Brand will respond to applicable privacy requests as required by law. We may need to verify your identity before processing a request. We may deny or limit requests where permitted by law.
If Image Brand is not legally required to process a particular request, we may still consider the request in good faith when reasonable and practical.
20. California and Other State Privacy Rights
Depending on your location and applicable law, residents of certain states may have additional privacy rights.
If any state privacy law applies to your interaction with Image Brand, we will respond to applicable requests as required by law.
Image Brand does not knowingly sell personal information in exchange for money. If our use of advertising or analytics tools is considered a “sale,” “share,” or targeted advertising under applicable law, you may have the right to opt out where required.
21. “Do Not Track” Signals
Some browsers may transmit “Do Not Track” signals. Because there is no uniform industry standard for responding to such signals, our website may not respond to all “Do Not Track” signals.
Where required by applicable law, we will honor legally recognized opt-out signals.
22. Third-Party Links and Platforms
Our website, emails, ads, or communications may link to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, content, or policies of third parties. You should review the privacy policies of any third-party website or service you use.
Third-party services may include payment processors, website platforms, social media platforms, advertising networks, analytics providers, map providers, file-sharing services, scheduling tools, and other business tools.
23. Data Breach and Security Incidents
If we become aware of a security incident involving personal information, we will take reasonable steps to investigate and respond.
Where legally required, we will provide notice to affected individuals, regulators, or other parties in accordance with applicable law.
24. International Users
Image Brand is based in the United States and primarily provides services in Tennessee and surrounding markets.
If you access our website or submit information from outside the United States, you understand that your information may be processed and stored in the United States, where privacy laws may differ from those in your location.
25. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
When we update the policy, we will revise the “Last Updated” date above. Updates are effective when posted unless otherwise stated.
Your continued use of our website or services after a policy update means you acknowledge the updated Privacy Policy.
26. Contact Information
For questions, concerns, privacy requests, opt-out requests, or requests related to your personal information, please contact Image Brand Nashville through our website contact form:
Image Brand Nashville, LLC
Website: imagebrandnashville.com/contact
Please include “Privacy Request” in your message so we can route your request appropriately.